Contact Us

Contact Us

At David Yurman, we’re dedicated to providing exceptional support for all your inquiries—whether you have questions about our luxury jewelry collections (including iconic Cable bracelets, sculptural designs, and watches), need help with an order, or require assistance with returns or account management. Below are the easiest ways to connect with our team.

1. Customer Service Email

For personalized support, email is our most responsive channel. Our team will get back to you with detailed answers to your questions, including order updates, product details, and return guidance.
  • Email Address: service@davidyurman.com
  • Response Time: We aim to reply to all inquiries within 1–2 business days.

2. Visit Us In-Person

If you prefer to experience our luxury jewelry firsthand, our physical location is available for in-person assistance, including product viewings and styling consultations.
  • Address: 1 North School Avenue, Fayetteville, Arkansas
  • Note: For a tailored experience, we recommend reaching out via email in advance to confirm availability for specific requests (e.g., viewing a particular collection).

3. Website Support

For immediate access to helpful resources, visit our website to find answers to common questions or manage your account independently:
  • Website: davidyvrmen.com
    • Browse our full collection of men’s and women’s jewelry/watches.
    • Track your order status (once shipped, you’ll receive a tracking link via email).
    • Review our Policies page (Shipping, Returns, Privacy) for detailed guidelines.

4. Common Inquiries We Can Help With

Our team is ready to assist with a range of needs, including:
  • Order tracking, changes, or cancellations (within 1–3 business days of submission).
  • Product availability, sizing, or material details (e.g., precious metals, gemstones).
  • Return initiation and refund status (per our 60-day return policy).
  • Account management (password resets, updating contact/shipping information).
  • Styling advice for our collections (e.g., pairing Cable bracelets with necklaces).
We prioritize clear, timely communication to ensure your David Yurman experience is as refined as our jewelry. Whether you’re shopping online or in person, we’re here to help.